Support

We are always very happy to receive comments and feedback on our products. If you require help or support with any ProGrid product please do not hesitate to contact us. Your email will be treated with the strictest confidence. Please read our privacy policy for complete details.

If you have any problems using our contact page, then please email us directly using the following email address: [email protected].

Refunds, Returns & Guarantee

If for any reason, within 30 days from the date of payment, you are not completely satisfied, we will refund you the amount charged to your credit card or paid by PayPal. Please call our toll-free customer service line (U.S. & Canada only) or email us at [email protected] and provide your invoice number, the date of purchase and amount paid.

Returning an Item:

Our software is sold via online download through our ecommerce site, no physical return of the software is required. Simply call our customer service line (U.S. & Canada only) or email us at [email protected] and provide your invoice number, the date of purchase and amount paid.

"ProGrid has been a valuable tool in helping to focus decision making on critical issues and key success factors, and to quantify risk and potential" - Linda Humphreys V.P. Corporate Affairs & Commercialization Alberta Heritage Foundation for Medical Research